Adopting the Balanced Scorecard for a Participatory Monitoring and Evaluation of Strategic Organisation Development Programs in the Philippine Public Sector: a Case Study of the Philippines-Australia Human Resource Development Facility

2006 International Conference Holiday Inn Esplanade, Darwin, Australia 4 – 7 September 2006 Final Papers

Adopting the Balanced Scorecard for a Participatory Monitoring and Evaluation of Strategic Organisation Development Programs in the Philippine Public Sector: A Case Study of the Philippines-Australia Human Resource Development Facility
S. Theodore A. Demaisip

Coffey International Development Pty. Ltd. Introduction The Philippines-Australia Human Resource Development Facility is the Australian Agency for International Development’s (AusAID) program for planned institution capacity building in support of the Philippine government’s effort to promote sustainable and equitable socio-economic development. Capacity building of institutions1, in this context, is predicated on successful implementation of prioritised human resource development (HRD) activities focused on defined development administration agenda for improved service delivery. The Facility has adopted a workplace training methodology2 to implement these strategic HRD activities. These activities are customised to align to efforts to build key personnel competencies and to meet the capacity requirements of its institution. Currently, these activities include funding approximately 80 scholarship awards for post graduate study as well as other customised HRD training interventions. Facility’s Approach to Monitoring and Evaluation Human Resource Development (HRD) becomes strategic when improved personnel competencies contribute to the capacity of the institution to carry out its development mandate. Guided by this tenet, the Facility and its partner institution formulate a set of workplace development objectives that ensure the strategic link between the identified HRD solution and the institution’s development agenda. These objectives are: • • Behaviour Objectives: As a result of the HRD activity, these are the tasks that the learner is expected to do to be considered competent. Institution...