An Evaluation of Counselling Skills

An Evaluation of the roll of listening skills in effective counselling.


In order to evaluate the roll of listening skills in effective counselling, I will look at how listening skills paraphrasing, asking open questions, clarification and summarising contribute to effective counselling. To do this I will look at how the listening skills are used in the counselling process and if they help or hinder this process, and if it is just the listening skill that is used or if other things are used along side the listening skills,



Effective counselling requires careful review and planning. Because of the personal nature of the counselling relationship between the counsellor and client, each one to one session is an opportunity to explore free thinking, and therefore each of the counselling sessions can not be to structured or rigid.

It is also the counsellor’s job to provide effective non verbal communication and to interoperate the client’s body language. They must also encourage and empower the client to ensure they make steady progress. This must be done in a caring, supporting, safe and friendly environment at all times.



Counsellors use listening skills as an important part of the tools they carry to help the client, listening skills don’t just help the counsellor hear what the client is saying but also enable the counsellor to understand what the client is saying and feeling at that time, they also help the counsellor in many other ways to. They help the counsellor build a relationship with the client and help the client feel understood when talking to the counsellor.

Each of the 4 main listening skills has its own purpose,

Paraphrasing is communicating back to the client the main message, it lets the client know that you are trying to see their point of view, it can be used to check the understanding of what has been said and also can build up trust with the client by showing that you are not judging them in any way, it also lets the client...