Application of Theories
BUSN300-1204A-40: Lower Capstone Division
Kandyce Livingston
American Intercontinental University
Application of Theories
Employee Empowerment
Employee empowerment is defined as giving employees the permission and ability to make decisions and act autonomously for the good of a company (HRrates.com, 2008). It is also an overall philosophy of handing responsibility and decision making to employees lower down in a company (emeraldinsight.com, n.d.). Ford is an example of a company that uses employee empowerment. Low employee morale and satisfaction, poor company performance, and a strong union presence are all issues that prompted Ford to put employee empowerment in place. In addition to these issues, the Automobile Workers Union was putting extreme pressure on Ford to implement this theory (White, 2011). In response to the issues at hand, Ford was prompted to give its employees different parts of the company’s decision making processes. Another name for the theory of employee empowerment is participative management. Even though there were a multitude of mixed feelings among management in regards to employee empowerment, Ford still applies this theory today among its employees and management. Like anything else, this move created both positive and negative results. One positive result was that Ford’s employee morale saw a tremendous increase. In addition, employees seemed to be more open to changes because they were given a voice and their opinions counted in regards to the changes. On the other hand, negative results of employee empowerment included time-consuming decisions made by employees as well as the creation of some developing tension between various company groups. In my opinion, as a senior manager at Ford, I would have required some kind of decision-making training for employees before implementing the theory of employee empowerment. This would have been to ensure that employees understood that decision making is...