Baggage Improvement Program (Bip)
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- Date Submitted: 05/04/2011 08:50 AM
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JONES AIRWAYS
Baggage Improvement Program (BIP)
Content
1. Background and Scope of the project
2. Project Selection and Integration Management
2.1 Weighted Score Model
2.2 Project Charter
3. Scope Management - Scope Baseline
3.1 Stakeholder Analysis
3.2 Resource Required
3.3 Work Breakdown Structure
3.4 WBS Dictionary
4. Time and Cost Management - Gantt Chart
4.1 Resources required and the Resource costs
4.2 Deliverables
4.3 Milestones
4.4 Critical path of BIP
4.5 Estimate total cost of BIP
1. Background and Scope of the project
Although airlines get baggage right 98% of the time, mishandled baggage costs the air transport industry US$3.8 billion every year. And according to the 2009 IATA CATS survey, on-time arrival of baggage is the second most important factor for passengers when it comes to travel. It also affects 42 million passengers annually and is the second most important factor in having a pleasant trip, according to the 2009 IATA CATS survey.
According to the recommendation from IATA, it is suggested to simplify the business through the efforts on implementing the use of RFID in daily operation. As our airline’s objective is to increase customer loyalty, business image to the public and attract more potential customers, we are going to launch this Baggage Improvement Project to reduce the rate of mishandled baggage so that to provide the best services to our passengers with punctuality.
Our target is to redesign the baggage handling process to ensure passengers can reunite with their baggage at their destination upon arrival with the most strict safety regulations.
Besides, this project can help to lower the mishandled baggage costs for our airline. For the industry, average annual savings is between US$1 and US$1.9 billion.
2. Project Selection and Integration Management
2.1 Weighted Score Model
[pic]
By using the weighted score model for...
Baggage Improvement Program (BIP)
Content
1. Background and Scope of the project
2. Project Selection and Integration Management
2.1 Weighted Score Model
2.2 Project Charter
3. Scope Management - Scope Baseline
3.1 Stakeholder Analysis
3.2 Resource Required
3.3 Work Breakdown Structure
3.4 WBS Dictionary
4. Time and Cost Management - Gantt Chart
4.1 Resources required and the Resource costs
4.2 Deliverables
4.3 Milestones
4.4 Critical path of BIP
4.5 Estimate total cost of BIP
1. Background and Scope of the project
Although airlines get baggage right 98% of the time, mishandled baggage costs the air transport industry US$3.8 billion every year. And according to the 2009 IATA CATS survey, on-time arrival of baggage is the second most important factor for passengers when it comes to travel. It also affects 42 million passengers annually and is the second most important factor in having a pleasant trip, according to the 2009 IATA CATS survey.
According to the recommendation from IATA, it is suggested to simplify the business through the efforts on implementing the use of RFID in daily operation. As our airline’s objective is to increase customer loyalty, business image to the public and attract more potential customers, we are going to launch this Baggage Improvement Project to reduce the rate of mishandled baggage so that to provide the best services to our passengers with punctuality.
Our target is to redesign the baggage handling process to ensure passengers can reunite with their baggage at their destination upon arrival with the most strict safety regulations.
Besides, this project can help to lower the mishandled baggage costs for our airline. For the industry, average annual savings is between US$1 and US$1.9 billion.
2. Project Selection and Integration Management
2.1 Weighted Score Model
[pic]
By using the weighted score model for...