Complete Exercise 1.1 from Ch. 1 of Communicating in the Workplace.
Choose two misunderstandings you experienced and fill out the chart for these.
Respond to questions 1 and 2 shown under the chart for each example of a misunderstanding. In your response, include the following:
· Cite a meaningful misunderstanding rather than a general or less material misunderstanding.
· Use business- or work-related examples rather than personal ones.
Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, vendor, and so forth.
Consider the following statement: Most disagreements or differences of opinion are more often a result of faulty, misunderstood, or confusing premises, rather than faulty reason from a...