ROWE Program at Best Buy 2
Best Buy is a Fortune 100 company and is recognized as the largest retailer of consumer electronics in the USA. Best Buy offers a wide variety of products to the consumer including television & video equipment, audio equipment, car stereo options, cameras & camcorders, computer equipment, phones & office supplies, music & movies, video games & accessories, and home appliances. Each category is filled with multiple options for the consumer. Best Buy carries a wide range of brand names to give the consumer the largest selection.
Best Buy culture has changed tremendously. The company’s culture was once to embrace long hours and sacrifice, now the culture is more relaxed. The employees are now really able to run their own schedule as well as their own work progress. Before the ROWE program was introduces to the Best Buy employees would have to work until they found a solution. That means staying at work all night and day if the job or situation requires it. For example the book talks about one employee that was given a plaque for staying up and at work for three days to right a report that was due. He made a sacrifice for his job that made him end up in the hospital.
The ROWE program which stands for Results-Only Work Environment program is a way that employees can still work whether in the office, at home, or coffee shop as long as they finish the job. This program has changed the culture of Best Buy as well as the performance. Although this program has not been introduce to the retail store I would love to see it happen. As a current worker of the Best Buy retail store in Memphis, TN I
ROWE Program at Best Buy 3
see that being very hard to adjust quickly in retail store because mainly we are there for the customers.
Although I can say the ROWE program is a good idea but the rules and principles are...