Best Practices Manual for Supervisors
Introduction
The supervisors assume great roles and responsibilities to keep the group function efficiently and effectively. The supervisor covers different aspects that will keep the group to work as a team. Such aspects include communication skills, orientation and training, and factors geared towards improvement of the working relationship of the team, guiding the team performance, and improving the team productivity. This paper presents two best practices for the essential supervisory responsibilities which will serve as a guide for supervisors.
Demonstrating Communication Skills
Always keep articulation of thoughts and ideas clear both in speaking and writing. Communication is very important in every team. Most importantly, the thoughts and ideas needs to be well understood to keep an effective communication. Vague communication often leads to misunderstanding and invites conflict development. The supervisor who is assuming a great role and responsibilities in the team needs to keep himself clear and well understood. He must be particular in expression of his thoughts and ideas and he has to make sure his ideas are easily understandable no matter what he says or does.
Learn how to listen, understand and discuss things with the members. A good and effective communication involves exchange of ideas. It is a two way process that involves give and take. A supervisor must possess excellent skills in listening, understanding and discussing things with the members. The way how the supervisor communicates with the members do matter a lot. Communication is best efficient if mutual understanding exist. Learning how to listen will enhance expression of ideas by the members. Each member has differences in expression of their ideas. The supervisor has to be sensitive on that aspect and learn how to understand every member...