Many organizations now have a members’ Web site, where customers can keep track of different kinds of information related to the organization, such as Wish Lists or My Favorites. Visit a site that offers this type of service: eBay, Amazon, Dell, and Old Navy are some examples. What types of information does the site collect? How does the business use this information? What kind of competitive advantage, if any, does the business gain in collecting this information?
Choose one of the organizational departments of a business: accounting, finance, HR, or otherwise. What is the role of this department? What type(s) of information does the department need? How does the department use that information
What are information resources? What types of information resources does a business usually need? Why is it important for a general manager to be knowledgeable about information technology?