Business Communication P7

In this piece of work I will be giving examples of electronic and non-electronic forms of communication through businesses.
Letter: A letter can be both electronic and non-electronic both which can be either formal or informal, I would say that a more personal one would be non-electronic, companies will use letters to come in contact with their customers when there is a change within the company that they feel like their customers should know about. Possible disadvantages to using letter is the fact that they are quite time consuming and expensive to produce if used excessively also when people see the letter they might just throw it away thinking it was spam before they get a chance to read the contents, advantages are that the customer may feel valued to the business because they are sending out letters personally to them.
Email: This is a form of electronic communication for businesses, an email for a business is the easiest and quickest way to communicate with various internal and external contacts to the business. Problems that could occur with email is sending them to the wrong people, again people thinking that the email is not important (spam) and just sending it to the rubbish bin in their email without opening it, also the fact that people might not check their for days therefore missing vital information another one is the fact that the internet might not be working therefore the email will not send and the internet sometimes is not reliable. Advantages of using email is the fact that nowadays with the majority of people having smart phones you can use your email on the go thus it is simply is the quickest way other than phone calls for businesses to communicate  
Websites: This is a very effective and reasonably cheap for of electronic forms of communication through internal and external contacts (between business and customers), websites can be used to promote products that the business have, advertise and enables you to perform market research,...