Business Communication

Evaluating Business Communication

Evaluating Business Communication
Table of Contents
  I. Introduction
  II. Purpose
  III. Beth’s Memo
  IV. John’s Memo
  V. Beth’s Short Letter
  VI. John’s Power Point
  VII. Beth’s Power Point
  VIII. Summary, Conclusion, Recommendations
  IX. References

In the business world many different forms of communications exist. Communication styles and approaches vary depending on type of information, audience, desired results, and person delivering initial communication. When delivering negative news it is unethical and unprofessional to do so in an email or using a second hand source. It is best to communicate certain information face to face and to always remain professional. The author or speaker needs to evaluate the audience they are addressing and communicate in the proper manner. They would not address a superior in the same manner the may address a fellow coworker or subordinate. The communicator needs to consider the desired results they are seeking and make adjustments accordingly.   The communicator should always remain professional and courteous to avoid any potential backlash for unethical actions.

The purpose of this paper is to examine how different communiqué’s effect communication in a theoretical business setting and how responding to different levels of management and coworkers, changes the authors communication style. The paper will explain whether the type of communication is appropriate for the audience, contains too much information, contains too little information, whether the intended communication was conveyed, ethical implications, and any recommended changes to improve the communiqué.

  Beth’s memo to Sales Associate Mark conveyed the appropriate message that was intended. Mark will likely be disappointed that the two companies will not do business in the future but he should have an understanding with Beth’s memo explaining to him the risks. Mark is a former employee of...