Business Model, Culture, and Structure
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Catherine Higgins
BUS/210, Week 6, Assignment
Prof. Daniel McCullum, University of Phoenix
July 31, 2011
Business Model, Culture, and Structure
Occasions, Event Planners, Inc. is a business based on customer service and cost effectiveness. In our efforts to create value for our clients, we first determine the client's needs. Based on the needs, our staff will plan and create the event time lines and production schedules. Working as a team, utilizing all our resources and expertise, we will manage operations and coordinate all aspects of the event, executing, monitoring, and evaluating every detail down to the final wrap up. Our well-rounded, highly skilled teams are not divided into Sales and Operations, so our clients will work with one primary contact from event inception through wrap up. Internally, working as a team, we collaborate on all facets of each event down to the last detail. This business model provides our clients with exceptional service supported by a superb team, producing successful, outstanding, and customized events and programs to satisfy every entertainment need. We believe that job performance backed with extraordinary customer service and dedication to customer satisfaction will enable us to build a solid and loyal customer base on which we can build and grow.
In the service industry, such as Occasions, trust and confidence are essential elements for both our staff and clients. We have established a corporate culture in which open communications is the central theme, and we encourage the exchange of ideas, suggestions, comments, and concerns between team members and their team leader, as well as between teams and management. The industry is fast paced and ever changing. Remaining open to innovative ideas, streamlined methods of production, and inspiring the creative process is critical in enabling us to add value for our clients by offering fresh new themes and alternative custom approaches to every entertainment...
BUS/210, Week 6, Assignment
Prof. Daniel McCullum, University of Phoenix
July 31, 2011
Business Model, Culture, and Structure
Occasions, Event Planners, Inc. is a business based on customer service and cost effectiveness. In our efforts to create value for our clients, we first determine the client's needs. Based on the needs, our staff will plan and create the event time lines and production schedules. Working as a team, utilizing all our resources and expertise, we will manage operations and coordinate all aspects of the event, executing, monitoring, and evaluating every detail down to the final wrap up. Our well-rounded, highly skilled teams are not divided into Sales and Operations, so our clients will work with one primary contact from event inception through wrap up. Internally, working as a team, we collaborate on all facets of each event down to the last detail. This business model provides our clients with exceptional service supported by a superb team, producing successful, outstanding, and customized events and programs to satisfy every entertainment need. We believe that job performance backed with extraordinary customer service and dedication to customer satisfaction will enable us to build a solid and loyal customer base on which we can build and grow.
In the service industry, such as Occasions, trust and confidence are essential elements for both our staff and clients. We have established a corporate culture in which open communications is the central theme, and we encourage the exchange of ideas, suggestions, comments, and concerns between team members and their team leader, as well as between teams and management. The industry is fast paced and ever changing. Remaining open to innovative ideas, streamlined methods of production, and inspiring the creative process is critical in enabling us to add value for our clients by offering fresh new themes and alternative custom approaches to every entertainment...