Patricia Butts
University of Phoenix
HRM 531 — Human Capital Management
Adam Carr, Ph.D. - Facilitator
March 23, 2009
My assignment is to develop a career development plan that deals with the restructuring of my current team. The team will take on new responsibilities that require the hiring of additional personnel and training for new and current employees. Included in the proposal will be appraisal methods, compensation and benefit plans, and career development options. This proposal will be introduced to upper management to show how this plan will be designed and implemented.
Kudler Fine Foods (KFF) was started out of a vision to provide a one-stop shopping experience for organic and gourmet foods at reasonable prices. Kathy Kudler founded KFF in 1988 with a mission to provide customers with the finest selection of the very best foods and wines so that culinary visions can come true. There are currently three gourmet grocery stores located in La Jolla, Del Mar, and Encinitas, California. Kathy Kudler puts great emphasis on customer satisfaction and offering them high quality foods and service that leads to customer loyalty. In order to help Kudler’s managers prioritize and focus resources in a way that reaches the organization’s objectives, a new sales plan has been implemented.
The purpose of the sales plan is to support the expansion of services and programs to increase loyalty and profitability of existing customers and to gain new high-margin customers. A new sales team has been implemented to carryout this plan. The new team will include a sales manager and three sales representatives for each store and one events coordinator. The objective of the sales team is to successfully implement programs designed to increase revenue and decrease costs. The events coordinator will work with each representative in developing and effectively presenting the new customer focused programs. The sales manager will oversee the...