Unit 01- Communication and Professional Relationships with Children Young People and Adults.
1.1 Why effective communication is important in developing positive relationships with children, young people and adults?
Effective communication is essential working with children, young people and adults in education sector. Because it is mainly about relationships and as relationships and communication skills are linked. We all should be good communicators. There are some of the key reasons we communicate.
. Building relationships : We can use some form of communication to beginning to build a relationship .(saying ’hello’)
.Maintaining relationships: When we are working ,we don’t realise it, but we are in the process of maintaining relationships each time when we say hello to someone.
.Sharing and gaining information: The information that we gain and share will help us in the way that we work.
.Providing reassurance: With children and young people we may praise them, give them physical reassurance, in work settings with colleagues also reassurance acknowledge each other.
.Expressing needs and feelings: Expressing our feelings will allow children to do same.
.Sharing ideas and thoughts:
Effective communication helps build trust, encourage children and adults to seek advice and use services. It is an active process that involves listening, questioning, understanding and responding. We should always communicate with them appropriately to match the stage of development, personal circumstances, and needs of the person we are talking to. Communication is not just about the words we use, but also about the way we are speaking and our body language. We need to feel and show empathy and understanding, most importantly l, listen. For example, we need to be aware and communicate appropriately if English is an additional language, or the child is disabled or at risk of under-achievement or other poor outcomes. Another element of effective communication is...