Communication in Health and Social Care

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TABLE OF CONTENTS
      1.1 Apply relevant theories of communication to health and social care context
      1.2 Use communication skills in a health and social care context
      1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care
      1.4 Analyse the use of strategies to support users of health and social care services with specific communication needs
2.1 Explain how the communication process is influenced by values and cultural factors
2.2 Explain how legislation, charters and codes of practice impact on the communication process in health and social care
2.3 Analyse the effectiveness of organizational system and policies in promoting good practice in communication
2.4 Suggest ways of improving the communication process in a health and social care settings
3.1 Access and use standard ICT software packages to support work in health and social care
3.2 Analyse the benefits of using ICT in health and social care for users of services, care workers and care organizations.
3.3 Analyse hoe legal consideration in the use of ICT impact on health and social care
REFERENCE
INTRODUCTION
Communication is the key context in any care home. Understanding the principles of health and social care helps in attending to the needs of client, service user and the general public. The competition in the labor market has really helped in enhancing the level of commitment by social workers, health services and the NHS. The quality of health services improved greatly based on work ethics, communication skills exhibited by care workers and other members of the organization. The level of technical-know-how also contributes to the abilities of support workers knowing and acknowledging the basic needs of clients and service users. The context of this study shall be based on understanding the principles attached to communication and channeling those skills...