Communication in Health and Social Care

) The Department of health and social care has been trying to improve all the latest methods to achieve the aims and objectives of health care sector and eradicate traditional paper use. Latest techniques are being used in order to provide much more effective service. Staffs are carefully trained on different new techniques such as IT, communication devices and monitors. To do the job effectively, care providers are required to use IT and other technology while performing the duty.
Mental and physical changing conditions and other vital information of the residents are kept in individual electronic files. Information gathered are being communicated to the care professionals and other care worker away from the home through internet and websites and E-mails. For the practical sessions , the video, Dvd recordings , relevant materials via internet , coordinating structures of the work systems and necessary records are being designed and used ; monitored and transmitted by both ways electronically and technologically and handed accurately as well . All care worker staffs much be well trained and understand when to use the techniques in both verbal and non-verbal communication. Residents with disabilities or sensual incapability should be communicated to, not only by the care worker but also therapists, councillors and other professionals.
The care job requires appropriate interpersonal communication skills for effective relationship. To maintain and fulfil the demands and communication skills, the staffs are required to update the needs and requirements. To meet these objectives, the care worker needs to develop different types of communication methods such as PECS, VERBAL and NON-VERBAL, coupled with a very good listening skills. In addition, the verbal communication has to be easy to understand, simple and audible enough for the residents.