Communication
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- Date Submitted: 02/27/2014 08:45 AM
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Sam Tarazon
Professor Jackson
CMS 100 – Module 5
18 February 2014
1. Listening enhances our relationships with others. Meaning being a good listener goes in hand with being a satisficing partner in the act of communication. It also helps us cooperate with others, and we tend to cooperate better within smaller groups or teams. Listening can start a relationship between the audience and the speaker as well, which means listening skills are necessary when needing to interpret and retain information. When responding, be descriptive when comparing and contrasting their perspective to yours. Also, be timely as in providing feedback when the time is appropriate. Be brief and don’t “beat around the bush.” It is also helpful to be useful when responding to others, which is providing feedback that is relevant to the conversation.
2. The elements of the listening process include: be selective, which is focusing on one sound strictly whilst there are other sounds around you. Attend your listening skills and maintain a constant focus on the message. Understand the message by drawing conclusions and relating to what you hear. Remember the message to determine whether or not the message was understood. Respond, to provide sufficient feedback, whether it be verbal or nonverbal, to counteract the message sent.
3. The four listening styles are: Relational Listeners are people who are more empathetic and emotionally attached towards the person sending the message. Analytical Listeners are people who like well-organized, thought out messages. They do not jump to conclusions and basically listen to “every side” of each message before making a conclusion. Critical Listeners like valid information and are known to have habits of being skeptical towards the messenger. They prefer facts and detailed information. Task-Oriented Listeners are more focused on the verbs in the message and like to jump quickly to the main idea of the message.
4. Listening Barriers:...
Professor Jackson
CMS 100 – Module 5
18 February 2014
1. Listening enhances our relationships with others. Meaning being a good listener goes in hand with being a satisficing partner in the act of communication. It also helps us cooperate with others, and we tend to cooperate better within smaller groups or teams. Listening can start a relationship between the audience and the speaker as well, which means listening skills are necessary when needing to interpret and retain information. When responding, be descriptive when comparing and contrasting their perspective to yours. Also, be timely as in providing feedback when the time is appropriate. Be brief and don’t “beat around the bush.” It is also helpful to be useful when responding to others, which is providing feedback that is relevant to the conversation.
2. The elements of the listening process include: be selective, which is focusing on one sound strictly whilst there are other sounds around you. Attend your listening skills and maintain a constant focus on the message. Understand the message by drawing conclusions and relating to what you hear. Remember the message to determine whether or not the message was understood. Respond, to provide sufficient feedback, whether it be verbal or nonverbal, to counteract the message sent.
3. The four listening styles are: Relational Listeners are people who are more empathetic and emotionally attached towards the person sending the message. Analytical Listeners are people who like well-organized, thought out messages. They do not jump to conclusions and basically listen to “every side” of each message before making a conclusion. Critical Listeners like valid information and are known to have habits of being skeptical towards the messenger. They prefer facts and detailed information. Task-Oriented Listeners are more focused on the verbs in the message and like to jump quickly to the main idea of the message.
4. Listening Barriers:...