Confidentiality is the ability of not passing onto a person, organisation or situation’s private and sensitive information to others. It means that I am not permitted to speak freely to any person or organisation about, what I know or have been told by my superior or an individual without the person’s prior knowledge or permission. Confidentiality is also the ability to respect other person’s rights to privacy without it being divulged or compromised through gossip.
Why is Confidentiality important? It is very important as it has something to do with our feelings, emotions our persons and personality. It is an ability to protect our basic human right, to respect our individual private and family life as stated in the Human Rights Act 1998 which protects our rights under the European Convention on Human Right. It is important because it is a law which is binding by all organisations and persons irrespective of position, creed, religion, culture, sensual orientation etc. In Article 8 of the human right convention, anyone who discloses my personal information to another without my personal permission or consent be it my General Practitioner (GP), teacher, social worker etc such a person or organisation will be in breach of my human rights.
As a new volunteer to the children centre, I have been given an eight page volunteer pack and was asked to read and sign that I have agreed to adhere to the school’s confidentiality code of practise.
As a volunteer within the children centre setting where I work and support children and their parents or carers, it is my responsibility to abide by the Code of Appropriate Conduct for All Staff and Volunteers Working at the School. It is known as the code of professional conduct for teaching and support staff regardless of the individual’s position in the hierarchy of the school.
According to this code of professional conduct, it is based on the guidance from a union, which states that...