Core values are the principles and standards established by an organization. These values are shown through all managerial decisions, customer service, community support, level of success, and employee retention. Values may differ from one organization to the next but contain the overall basic structure. These are a few honored through companies; honesty, integrity, professionalism, respect and dignity (2007). Management’s values can been seen throughout the organization and have a direct affect on the internal environment (Dombrowski, 2006). Kudler Fine Foods (KFF) falls into this same category. KFF’s values are centered on great customer support, providing high quality foods and strong community involvement.
My business related values are honesty at all levels, leading by example at all times, respectful working environment, providing prompt customer service, supplying quality products and supporting the local community. The Williams Institute Ethics Awareness Inventory results, profiled me as most closely aligned with “Obligation” and least aligned with “Equity.” It also stated I had a Deontological philosophy. According to this philosophy, an “action is considered morally good because of characteristics of the action itself, not because the product of the action is good”. (Deontological Ethics) Based on this profile, I feel a duty to do what is ‘morally’ right through rational thinking. This relates directly to my end vision of Kudler Fine Foods (KFF) to implement a new ordering system to make the process more efficient and effective and offer the customer the highest quality of products available.
KFF has established a great reputation with customers. My vision was to expand on this foundation and offer the greatest value to the customer. By transitioning to bi-weekly deliveries, customers would be assured the freshest produce and vegetables throughout each week and minimize the chance of empty shelves. Customer loyalty is established when customer’s...