Dealing Effectively with Conflict
- Submitted by: angelswings13
- Views: 1258
- Category: Other
- Date Submitted: 03/06/2011 11:30 AM
- Pages: 6
- Report this Essay
Dealing Effectively With Conflict
University of Phoenix
Dealing Effectively With Conflict
“Conflict is a natural result of people working together. Without conflict, complacency in teams can occur and the development of the team and/or the team member can be seriously impeded” (Capozzoli, 1999, p. 14). The purpose of this paper is to take a look at conflict among a team or group of individuals. The dynamics of a team are made up of many different mindsets. Team dynamics means each individual of a team will have strengths and weaknesses. Both will have a positive and negative effect on a team’s well being and ability to accomplish goals.
There has been discussion by many that some of the contributions to negative results within a team lie with several types of conflict. Some areas of conflict are relationship, task, and process (Jehn, 1995 and 1997). Each of these types refers to an individuals inability to focus on pertinent issues rather than personal, agree on other member’s ideas or opinions, and the manner in which tasks are delegated among team members.
Some contributing factors that will also work in conjunction with the aforementioned types of conflict are: negative emotions, an example of this would be an individuals inability to see others contributions as viable, feelings of jealousy or anger toward other team members, or a lack of confidence in his or her own abilities to make active viable contributions (Pinkley, 1990). The greater the negative emotion is within a team the less likely it will be that they achieve a positive outcome. To overcome this, a team may desire to redirect this behavior type during their session’s, this can be done by ignoring or avoiding the behavior of a specific individual and redirecting attention to the task at hand. Another area of conflict could be task resolution. A teams inability to assign tasks that would highlight an individuals strengths, or team members who when assigned a task do not...
University of Phoenix
Dealing Effectively With Conflict
“Conflict is a natural result of people working together. Without conflict, complacency in teams can occur and the development of the team and/or the team member can be seriously impeded” (Capozzoli, 1999, p. 14). The purpose of this paper is to take a look at conflict among a team or group of individuals. The dynamics of a team are made up of many different mindsets. Team dynamics means each individual of a team will have strengths and weaknesses. Both will have a positive and negative effect on a team’s well being and ability to accomplish goals.
There has been discussion by many that some of the contributions to negative results within a team lie with several types of conflict. Some areas of conflict are relationship, task, and process (Jehn, 1995 and 1997). Each of these types refers to an individuals inability to focus on pertinent issues rather than personal, agree on other member’s ideas or opinions, and the manner in which tasks are delegated among team members.
Some contributing factors that will also work in conjunction with the aforementioned types of conflict are: negative emotions, an example of this would be an individuals inability to see others contributions as viable, feelings of jealousy or anger toward other team members, or a lack of confidence in his or her own abilities to make active viable contributions (Pinkley, 1990). The greater the negative emotion is within a team the less likely it will be that they achieve a positive outcome. To overcome this, a team may desire to redirect this behavior type during their session’s, this can be done by ignoring or avoiding the behavior of a specific individual and redirecting attention to the task at hand. Another area of conflict could be task resolution. A teams inability to assign tasks that would highlight an individuals strengths, or team members who when assigned a task do not...