Demonstrative Communication
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Demonstrative Communication
BCOM/275 Business Communication and Critical Thinking
24 October 2011
Demonstrative Communication
I walk into the office one morning and said good morning to everyone that was gathered in the general area of the office and all responded to me with good morning as well. I peek into Ms. Davis office and said good morning to her on the way to my office, she looked up at me and said nothing. I proceeded to my office to start my day and did not let her non-verbal response bother me. About an hour later she came into my office to get a file and I turned and looked at her and asked her if she fine, she responded “I am fine”. I can tell she was not but because of her body language, facial expression and tone of voice that something was not going well with her and that I should back off and leave her alone because it seems like my verbal concern was bothering her as well. The entire morning it seems she was not verbally communicating with none of us as her coworkers, she only communicated with the customers that visited her office and it was noticed by all the workers in the office. Through Ms. Davis’ little verbal and nonverbal communication with us as her co-workers, we interpreted Ms. Davis’ communication and acted accordingly. As described above, through eye contact, facial expressions, tone of voice and body language we can tell what she was feeling and we let her have her space.
The message we were receiving from Ms. Davis was that she did not want to communicate or be bother by anyone. Facial expression can convey many messages to others without the person saying a word. The facial expression, body language, and the tone of voice this office scenario was both effective and ineffective. Ms. Davis expression was that she was upset and did not want to speak to anyone. Others in the office and me did not know she was upset about anything when the day first started. Therefore, I did not disturb her for fear of receiving a...
BCOM/275 Business Communication and Critical Thinking
24 October 2011
Demonstrative Communication
I walk into the office one morning and said good morning to everyone that was gathered in the general area of the office and all responded to me with good morning as well. I peek into Ms. Davis office and said good morning to her on the way to my office, she looked up at me and said nothing. I proceeded to my office to start my day and did not let her non-verbal response bother me. About an hour later she came into my office to get a file and I turned and looked at her and asked her if she fine, she responded “I am fine”. I can tell she was not but because of her body language, facial expression and tone of voice that something was not going well with her and that I should back off and leave her alone because it seems like my verbal concern was bothering her as well. The entire morning it seems she was not verbally communicating with none of us as her coworkers, she only communicated with the customers that visited her office and it was noticed by all the workers in the office. Through Ms. Davis’ little verbal and nonverbal communication with us as her co-workers, we interpreted Ms. Davis’ communication and acted accordingly. As described above, through eye contact, facial expressions, tone of voice and body language we can tell what she was feeling and we let her have her space.
The message we were receiving from Ms. Davis was that she did not want to communicate or be bother by anyone. Facial expression can convey many messages to others without the person saying a word. The facial expression, body language, and the tone of voice this office scenario was both effective and ineffective. Ms. Davis expression was that she was upset and did not want to speak to anyone. Others in the office and me did not know she was upset about anything when the day first started. Therefore, I did not disturb her for fear of receiving a...