Employee Relations

Employee Relation

Edexcel Level 5
Higher National Diploma in Business – Human Resource
Management

Assignment
Employee Relation
By
Sakina Taher

Human Resources Management Institute,
246, Nawala Rd, Nawala, Colombo - Sri Lanka

1

Employee Relation
Contents
EXECUTIVE SUMMARY ...................................................................................................... 3
INTRODUCTION .................................................................................................................. 4
LO 1 UNDERSTAND THE CONTEXT OF EMPLOYEE RELATIONS AGAINST A
CHANGING BACKGROUND ................................................................................................ 5
1.1. Explain the role of trade union identifying its positive and negative contribution to the
furtherance of organizational objectives ................................................................................................ 5
1.2 Assess how changes in trade unionism have affected employee relations ............................ 12
1.3 Explain the role of the main players in employee relations ........................................................ 15

LO2 UNDERSTAND THE NATURE OF INDUSTRIAL CONFLICT AND ITS RESOLUTION
........................................................................................................................................... 19
2.1 Explain the procedures an organizations should follow when dealing with different conflict
situations .................................................................................................................................................... 19
2.2 Explain the key features of employee relations in a selected conflict situation ..................... 22
2.3 Evaluate the effectiveness of procedures used in a selected conflict situation ..................... 24

LO3 UNDERSTAND COLLECTIVE BARGAINING AND NEGOTIATION PROCESSES ..... 26
3.1 Explain the role of negotiation in...