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The IRIOP Annual Review Issue
Journal of Organizational Behavior, J. Organiz. Behav. 34, S104–S119 (2013) Published online 31 July 2013 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/job.1891
The role of trustworthiness in recruitment and selection: A review and guide for future research
ANTHONY C. KLOTZ1*, SERGE P. DA MOTTA VEIGA2, M. RONALD BUCKLEY3 AND MARK B. GAVIN4
Oregon State University, College of Business, Corvallis, Oregon, U.S.A. Lehigh University, College of Business and Economics, Department of Management, Bethlehem, Pennsylvania, U.S.A. University of Oklahoma, Price College of Business, Division of Management & Entrepreneurship, Norman, Oklahoma, U.S.A. 4 West Virginia University, College of Business and Economics, Morgantown, West Virginia, U.S.A.
2 3 1
Summary
Although scholars recognize the importance of trustworthiness for both job applicants and hiring organizations, prior research exploring trustworthiness during the organizational pre-entry period is scattered across a number of disparate literatures. This paper selectively reviews prior work that investigates the role of trustworthiness in the recruitment and selection processes. Within these pre-entry processes, we explore how job applicants’ and hiring organizations’ perceptions of one another’s trustworthiness, conceptualized as each parties’ attitudes regarding the others’ benevolence, integrity, and ability, influence meaningful recruitment and selection outcomes. Avenues for future research regarding trustworthiness are also identified in each section of the review. Finally, particular attention is given to two overarching issues at the intersection of trustworthiness and pre-entry processes—trust violations and individual differences in propensity to trust. Copyright © 2013 John Wiley & Sons, Ltd. Keywords: trustworthiness; recruitment; selection; applicant; employee
The organizational pre-entry period is primarily made up of processes involving...
Journal of Organizational Behavior, J. Organiz. Behav. 34, S104–S119 (2013) Published online 31 July 2013 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/job.1891
The role of trustworthiness in recruitment and selection: A review and guide for future research
ANTHONY C. KLOTZ1*, SERGE P. DA MOTTA VEIGA2, M. RONALD BUCKLEY3 AND MARK B. GAVIN4
Oregon State University, College of Business, Corvallis, Oregon, U.S.A. Lehigh University, College of Business and Economics, Department of Management, Bethlehem, Pennsylvania, U.S.A. University of Oklahoma, Price College of Business, Division of Management & Entrepreneurship, Norman, Oklahoma, U.S.A. 4 West Virginia University, College of Business and Economics, Morgantown, West Virginia, U.S.A.
2 3 1
Summary
Although scholars recognize the importance of trustworthiness for both job applicants and hiring organizations, prior research exploring trustworthiness during the organizational pre-entry period is scattered across a number of disparate literatures. This paper selectively reviews prior work that investigates the role of trustworthiness in the recruitment and selection processes. Within these pre-entry processes, we explore how job applicants’ and hiring organizations’ perceptions of one another’s trustworthiness, conceptualized as each parties’ attitudes regarding the others’ benevolence, integrity, and ability, influence meaningful recruitment and selection outcomes. Avenues for future research regarding trustworthiness are also identified in each section of the review. Finally, particular attention is given to two overarching issues at the intersection of trustworthiness and pre-entry processes—trust violations and individual differences in propensity to trust. Copyright © 2013 John Wiley & Sons, Ltd. Keywords: trustworthiness; recruitment; selection; applicant; employee
The organizational pre-entry period is primarily made up of processes involving...