Organizational Ethics and Social Responsibility MGT216
August 21, 2010
Ethical Issues
Business ethics is defined as the behavior that a business adheres to in its daily dealings with the world. This doesn’t only apply to how the business interacts with the world at large but also to their one on one dealing with a single customer. Business ethics can increase customer loyalty and increase the amount of customers by referral. When a business is found trustworthy and reliable customers tend to refer family and friends for services. Good business ethics should be a part of every business, regardless of size. Today it seems that they’ve lost sight and money has been the only goal. Ethical issues we deal with in today’s business environment include professional ethics, environmental and ecological ethics, and sales and marketing.
Professional ethics are standards or codes of conduct set by people in a specific profession. Respect and honesty are the main two components of professional ethics. Professionals have more responsibilities than people in general. They are capable of making or acting on an informed decision in situations because they are trained things the general public is not. For example a member of the public could not be held responsible for not helping a victim of an accident a doctor however could. It would be unethical for a doctor to stand by and not attempt to help the victim. People place trust in professionals on the basis that they will provide a service that will benefit them. It is possible for professionals to use their authority to exploit a client. An example of that would be a dentist or doctor that does work that isn’t needed for monetary gain. There is no way for a patient to be aware that this is happening because they trust the professional.
Environmental and ecological ethics is simply ensuring that energy saving practices are used in the everyday running of an office. Being sure that...