CHAPTER ONE
1.0 BACKGROUND OF COMPANY
1.1 INTRODUCTION
CHAPTER TWO
2.0 BACKGROUND OF THE PROBLEM
2.1 STATEMENT OF PROBLEM
2.2 PURPOSE / OBJECTIVE
CHAPTER THREE
3. SIGNIFICANCE OF THE STUDY
3.1 SCOPE OF THE STUDY
CHAPTER FOUR
4. METHODOLOGY FOR DATA COLLECTION
1. DATA COLLECTION PROCEDURE
2. DATA ANALYSIS
CHAPTER FIVE
5. DATA ANALYSIS AND RESULTS
CHAPTER SIX
6. CONCLUSION
1. LIMITATION OF RESEARCH
2. RECOMMENDATION FOR FUTURE RESEARCH
REFERENCES
APPENDIXES
CHAPTER ONE
1. BACKGROUND OF COMPANY
Pos Malaysia Berhad (PMB) is Malaysia’s premier physical communications provider. With its vision to be “Your Trusted Partner”, Pos Malaysia Berhad vast experience as well as its vast network spanning across the country forms a solid backbone to support Pos Malaysia Berhad’s expansion and developing strategy.
Pos Malaysia Berhad ha widespread network of 688 post offices all over the country in addition to our network of mini post offices, mobile post offices, postal agents and stamp agents, making it one of the most extensive retail network in Malaysia.
Pos Malaysia Berhad’s Strategic Business Units, aimed to provide quality, reliable, timely and innovative solutions to our customers, and encompasses the following:
- Pos Mail : Mail and Postal Services
- Pos Laju : Courier and express mail services
- Pos Niaga : Retail business services
- Pos Logistik : Logistics services
Throughout the years, Pos Malaysia Berhad has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic physical communications provider. Moving forward, Pos Malaysia Berhad will continue to transform and innovate itself in order to maintain its relevance and competitive edge as well as...