Group Communication
COM/530
June 20, 2011
Jon Zimmerman
Group Communication
Memorandum
To: Jon Zimmerman
CC: Com/530
From: LT
Date: June 20, 2011
Re: Group Communication
1. MR. ZIMMERMAN, THIS MEMO HAS BEEN WRITTEN TO HELP GUIDE AND FAMILIARIZE YOU ON HOW GROUP FORMATION AND COMMUNICATION IN GROUPS WITHIN OUR ORGANIZATION FUNCTION. THE MEMO ADDRESSES THE FIVE STAGES OF GROUP FORMATION AND THE ROLE OF GROUP COMMUNICATION. THE MEMO WILL ALSO ANALYZE THE BARRIERS THAT GROUPS ENCOUNTER DURING THE FORMATION PROCESS. FURTHERMORE, INCLUDED IN THE MEMO ARE SOME TECHNIQUES TO OVERCOME POTENTIAL BARRIERS IN ORDER TO ENHANCE GROUP COMMUNICATION.
2. “Groups generally pass through a predictable sequence in their evolution.” (Robbins & Judge, 2007, p. 279) Currently, there are five stages of group development (predictable sequence). The five stages are as followed: forming, storming, norming, performing, and adjourning (Robbins & Judge, 2007). In the first stage, forming, members of the group will determine through trial and error what behaviors are acceptable in the group. Moreover, only when members start to think of themselves as a group is the first stage complete (Robbins & Judge, 2007). During the second stage, storming, conflict may arise as members within the group may struggle with constraints of individuality as well as power. Upon completion of the second stage there will be a clearer understanding of leadership and hierarchy in the group (Robbins & Judge, 2007). By the third stage, norming, the identity of the group is identifiable, relationships develop among group members and the group has a defined set of expectations of group behavior (Robbins & Judge, 2007). In the fourth stage, performing, a clear structure of the group is apparent and fully functional as well as accepted by all members. At this stage, members are familiar with one another with a common goal of performing and completing tasks. For all permanent groups the...