Health and Social Care
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Unit CU236P
D1 Understand how duty of care contributes to safe practice
TC1 Understand the meaning of duty of care
1.1
Duty of care is a legal obligation imposed on a carer requiring that they adhere to a good quality and standard of care. It is my role to meet the needs and well being of the people I care for in a reasonable ,responsible and respectful manner.
1.2
Its my role to ensure that the people I care for are protected from abuse from other service users, staff , carers , friends, family. Its also my role to record and report abuse or signs of abuse , this is all part of my duty of care to provide protection and safety ,also respecting their needs and choices of the people I support .
2.1 2.2 2.3
Give examples below of the differences that might occur between your clients rights and your duty of care , and how these could be managed.
Conflict: service user has started smoking
Clients rights: the right to smoke
Duty of care: to record and report , give advise
Identified risks: health effects, dangers of smoking eg: fire
Where to access support and advice : manager / house manager
Conflict : unhealthy eating for client with health issue
Clients rights: to choose to eat unhealthy
Duty of care : give advise,record and report
Identified risks: health effects
Where to access support and advice : manager /GP
Conflict : travel independently when unsteady on feet
Clients rights: to travel independently
Duty of care: to report and record ,advise
Identified risks: risk of falling and injuring himself or others
Where to access support and advice: manager /GP/social worker
3.1
When a complaint is received in writing it should be passed on to the named complaints manager Karen Jacobs, it will be recorded and acknowledgement letter sent within five days.
Main points:
customers ,their representatives and carers are aware of how to complain and that the organisation provides easy to use opportunities for them to register...
D1 Understand how duty of care contributes to safe practice
TC1 Understand the meaning of duty of care
1.1
Duty of care is a legal obligation imposed on a carer requiring that they adhere to a good quality and standard of care. It is my role to meet the needs and well being of the people I care for in a reasonable ,responsible and respectful manner.
1.2
Its my role to ensure that the people I care for are protected from abuse from other service users, staff , carers , friends, family. Its also my role to record and report abuse or signs of abuse , this is all part of my duty of care to provide protection and safety ,also respecting their needs and choices of the people I support .
2.1 2.2 2.3
Give examples below of the differences that might occur between your clients rights and your duty of care , and how these could be managed.
Conflict: service user has started smoking
Clients rights: the right to smoke
Duty of care: to record and report , give advise
Identified risks: health effects, dangers of smoking eg: fire
Where to access support and advice : manager / house manager
Conflict : unhealthy eating for client with health issue
Clients rights: to choose to eat unhealthy
Duty of care : give advise,record and report
Identified risks: health effects
Where to access support and advice : manager /GP
Conflict : travel independently when unsteady on feet
Clients rights: to travel independently
Duty of care: to report and record ,advise
Identified risks: risk of falling and injuring himself or others
Where to access support and advice: manager /GP/social worker
3.1
When a complaint is received in writing it should be passed on to the named complaints manager Karen Jacobs, it will be recorded and acknowledgement letter sent within five days.
Main points:
customers ,their representatives and carers are aware of how to complain and that the organisation provides easy to use opportunities for them to register...