Health

personal values and principles influence individual contributions to work in health and social care settings.
Activity 1

This factsheet describes the standards of care that can be expected, what constitutes abuse or neglect, and what can be done if you think that you or someone else has been abused.
Copyright note for Mind factsheets: You are welcome to print and photocopy this page of Mind's website. Organisations are free to distribute copies to service users and colleagues, but must ensure they always use the latest version, as available on the website, at the time of distribution.
Introduction

What are the health and social care professions?

What standards can I expect of health and social care professions?
Profession-based standards
Duty of care
Information about treatments
Choice
Dignity
Who regulates the health and social care professions?
Health and social services
Statutory regulatory agencies
Professional regulatory agencies
Professional associations
Criminal law
What is professional abuse?
Physical abuse
Sexual abuse
Financial abuse
Psychological/emotional abuse
Neglect
How can I be sure that abuse has occurred?
How can I take action if I believe abuse has occurred?
Complaints about NHS and social services
Complaints through professional regulators
Police
What if I don't want to report my experience?
Recent and forthcoming developments
'Dignity in care'
Safeguarding and dealing with abuse
'Making experiences count'
Regulation of talking therapies
Further reading
Useful organisations
References
Introduction
Health and social care professionals have a duty of care to ensure the wellbeing of service users. Most professions have set out good practice guidelines. Contravention of these guidelines may constitute abuse or neglect.
 This factsheet has been written for people with mental distress who use or have used health and social care services. It may also be of interest to friends and carers of people with...