Abstract
Defining effective communication and explaining why quality interpersonal relationships are important in the health care industry. Describing what a supportive relationship is as well as what a defensive relationship is and which one is more appropriate for the healthcare industry. Defining what assertive style is and explained its appropriateness in a health care work place. Using self assessment to expression my own communication style along with using it as an example for what others can do to self-assess their assertiveness so that the appropriate changes can be made in their style to promote a positive influence on their health care workplace.
How Assertive Are You?
When we hear the word “assertive” what comes to mind? Do you picture an individual barking orders at other, not taking no for an answer, or some one simply stating what they think, feel, want, or need in a way that is direct, honest, all while still being respectful of the people in which they are communicating with? If you guess the later of those choices than you would be correct.
No matter where you work or the situation you are in; the outcome mostly depends on effective communication. Being able to effectively communicate what it is you want, think, or feel in a respectful manner to those around surprisingly is not something we are born with. Take for example if you are a patient in a hospital, being able to effectively communicate the problems you are having would be key to reaching a better well being. Instead of being the patient look at it from a doctors’ point of view or the nursing staff. Having quality interpersonal relationships would be very important in insuring that the patients you are in charge of are receiving the quality of care needed to reach their goal of getting better.
One thing is for certain, you do not want to confuse having an...
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