Promote communication in Health, Social care or children’s and young people’s settings.
Unit 51
Outcome 3
Identify barriers to effective communication.
Communication can be hard when people speak different languages or use sign language, and it can become frustrating when you don’t understand what a person is saying. Barriers can occur when people find it hard to pass on or receive information because of impairment such as being death or bind which is quite common impairments. If a person is ill or feeling emotional this can also affect the way they communicate as they may be to upset and unable to get the right words out. At times service providers jargon can also be a barrier when they use big technical words to describe something and we are unsure of the term. The same can happen with young people and their slang words for instance, I have came across young people describe say a film as being sick, but to my misunderstanding they actually thought the film was really good so in this case the word sick means good, this is an example of a word meaning something totally different to what you believe it means. The environment you are in can also become a barrier to communication in certain circumstances such as, a wheelchair user not being able to see a shop keeper or receptionist as the counter is too high or a person with poor vision not being able to read signs as they are too small, faded or have words missing. So there can be a lot off barriers to overcome when trying to communicate effectively.