Internal Report

Internal Report
COM530
April 4, 2011

Internal Report
This report is to clarify the changes for Synergetic Solutions as it transforms from a business of system integration – assembling and reselling leading computer brands, to a network solutions business of designing and implementing complex computing networks. This report will discuss in detail the internal and external forces of change, factors the leader in this organization need to weigh to implement a change strategy successfully, discuss two change models the leader might employ, the communication necessary to implement change using these models, identify and explain five kinds of resistance the leader might expect and the strategies the leader might employ to manage each of these areas of resistance.
Let us first examine the internal and external forces of change for Synergetic Solutions. The changing nature of the workforce, is adjusting to a multicultural environment and human resource policies and practice have to change to reflect the needs of an aging labor force. Many companies are spending money on training to upgrade reading, math, computer and other skills (Robbins, 2007).   Technology is evolving at an aspiring rate faster, cheaper, and more mobile computers. Cell phones and PDAs are seen as indispensable by a large portion of the population (Robbins, 2007). Economic shocks have continued to affect organizations through-out the world. The rise and fall of oil prices, international conflicts and war like Iraq, to national disasters such as Hurricane Katrina in New Orleans to list a few. The global economy has witnessed new trading establishments with countries such as China and Vietnam. Therefore, competition can come from across the sea as easily as from across the street. Social trends are continuously shifting. For example, consumers are increasingly doing their shopping at discount warehouses and Internet super stores. The change in world politics in recent years, has led to changes in...