The following questions can be written answers for your Certificate. Please complete the questions which your assessor has asked you to complete.
Unit 001 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings
Outcome 1:
1. Identify different reasons why people communicate
|the diffferent reasons why people communicate are: |
|To give and recive information. |
|To give and recive instructions. |
|Discuss a situation. |
|Make a point or outline a concern. |
|To express a need, negotiate and develop learning. |
2. Explain how effective communication affects all aspects of own work
|Effective communication affects all aspects as you have to work in partnership with parents and be a key worker to a group of children. Preformance is |
|managed by line manager. If a trainee or student to be able to communicate with tutor, mentor or assessor and be able to communicate to people in your |
|team. |
3. Explain why it is important to observe an individual’s reactions when communicating with them.
|It is important to observe an individual's reaction when communicating with...