Kaizen is a Japanese word that means ‘continuous process improvement' in English ("The Art," n,.d.). The Kaizen strategy is based on the assumption that employees are the right people to determine improvement opportunities because they are constantly involved in implementing processes. The Kaizen strategy necessitates that everyone in the organization puts in never-ending efforts towards the improvement of current processes. It involves small continuous improvements and is aimed at a change for the better. It is about stimulating productivity improvement and seeing it as an ongoing process in the organization. It is a practice-based approach which prepares the grounds to create a culture of improvement. The Kaizen process can be seen as a way of life, or at the very least, a cultural approach towards quality improvement. Kaizen philosophy can be implemented by involving employees and having them effect improvements.
Below is how the Kaizen strategy of continuous improvement can be implemented in a quick and easy way:
• Employees identify problems, inefficiencies, and improvement opportunities and pen them down
• Employees develop their improvement ideas and discuss them with their supervisors
• Supervisors review the ideas sent in by the employees within a span of 24 hours and encourage them to put them into immediate action
• Employees implement their ideas
• Supervisors recognize the accomplishment and share the ideas with others to simulate them
Quality Circles (QCs) can be defined as voluntary informal employee groups that meet regularly to find, define, evaluate, and resolve work-associated problems. Typically, members of a QC should belong to the same work area or do similar type of work so that they are familiar with the problems they work on. QCs with interdepartmental or cross-functional roots can also be formed as needed. QCs have team leaders and a steering committee. QC members receive training from expert consultants. Problems for QC work...