Learning Curve Theory
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- Date Submitted: 12/12/2011 12:57 PM
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Learning Curve Theory
To complete this paper, the Pizza Story Layout simulation has been reviewed three separate times to get the full affect. While completing the simulation, special attention was given towards the learning curve. Listed below is the “ten points of process performance data for the performance metrics identified in the Pizza Store Layout simulation.” (UOP, 2011) Along with this list will be the answers to the following two questions;
1. How might you apply the learning curve concepts to test the alternative against the existing process?
2. How good is the initial process data?
Process Performance Data
A performance metric is defined as the measure of an organization or company’s activities and performance. Performance metrics should support a range of stakeholders’ needs from customers, shareholders to employees (Brown, M.G., 1996). Listed below are the “ten points of process performance data for the performance metrics identified in the Pizza Store Layout” (UOP, 2011) simulation:
1. Minimizing waiting lines by using all staff including the kitchen help.
2. Getting the maximum profits by minimizing loss of sales and satisfying customers’ requests.
3. Making sure the deliveries are made on time so customers will come back.
4. When the Plax oven is introduced there is quality pizza production.
5. Using the kitchen helpers to do more than just preparation.
6. Living up to commitments.
7. Minimizing energy costs by turning off machines not being used.
8. Live up to the standards or mission set which was to provide customers with authentic taste and fresh ingredients.
9. Make sure there is no wait time between making pizzas.
10. Making sure customers a satisfied with their order and also with the service they are provided.
A learning curve can be defined as a method used to describe the effort required to
acquire a new skill over a specific period of time (Ritter, F. E. et al., 2002). Not only that, but the learning...
To complete this paper, the Pizza Story Layout simulation has been reviewed three separate times to get the full affect. While completing the simulation, special attention was given towards the learning curve. Listed below is the “ten points of process performance data for the performance metrics identified in the Pizza Store Layout simulation.” (UOP, 2011) Along with this list will be the answers to the following two questions;
1. How might you apply the learning curve concepts to test the alternative against the existing process?
2. How good is the initial process data?
Process Performance Data
A performance metric is defined as the measure of an organization or company’s activities and performance. Performance metrics should support a range of stakeholders’ needs from customers, shareholders to employees (Brown, M.G., 1996). Listed below are the “ten points of process performance data for the performance metrics identified in the Pizza Store Layout” (UOP, 2011) simulation:
1. Minimizing waiting lines by using all staff including the kitchen help.
2. Getting the maximum profits by minimizing loss of sales and satisfying customers’ requests.
3. Making sure the deliveries are made on time so customers will come back.
4. When the Plax oven is introduced there is quality pizza production.
5. Using the kitchen helpers to do more than just preparation.
6. Living up to commitments.
7. Minimizing energy costs by turning off machines not being used.
8. Live up to the standards or mission set which was to provide customers with authentic taste and fresh ingredients.
9. Make sure there is no wait time between making pizzas.
10. Making sure customers a satisfied with their order and also with the service they are provided.
A learning curve can be defined as a method used to describe the effort required to
acquire a new skill over a specific period of time (Ritter, F. E. et al., 2002). Not only that, but the learning...