NVQ LEVEL 4 LEADERSHIP AND MANAGEMENT FOR CARE SERVICES AWARD |
WORK BOOK UNIT A1 |
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TRACY JOHNSTON |
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NVQ LEVEL 4 LEADERSHIP AND MANAGEMENT FOR CARE SERVICES AWARD
TRACY JOHNSTON
WORK BOOK UNIT A1
Q1
A. At present, in my current Deputy Manager role, I am responsible for the Registered Nurses and Senior Care Assistant’s supervision within my home. BUPA request us to carry at least six supervisions throughout a period of one year. I also monitor continuously the progress of the Registered Nurses who are allocated Care Assistants in the home to undergo their supervision in the same way as required.
These sessions are used to address issues or areas to implement best practice. They are used to increase knowledge to our staff. It also gives the staff an opportunity to express any issues they feel as an individual that they maybe encountering. The appraisal system is in place with is required on a yearly basis and my Home Manager and I divide the staff between us to undertake these. I have completed those for this allocated year and can be accessed where required. (WP 27& WP29).
B. Leadership materials such as study provided by BUPA for example the new QRISP documentation that is going to be implemented in the near future. I attended the study along with my Manager and this then allows us to cascade the information and knowledge down to the Registered Nurses and Senior Carers in the home. BUPA provide various study days for me to attend and keep my knowledge up to date so I can manage and develop my staff. News briefs are often sent through to the home to keep us up to date of changes in the company.
C. Appraisal carried out by my Home Manager at the beginning of the year. Close working open relationship with my Manager who feeds back on my progress daily or on the other hand advises where I could do things in a different way where needed. Offered this place on LMCS to progress in my professional role within the BUPA...