I am sure that you are all aware that InterClean has taken advantage of the opportunity to acquire one of our competitors EnviroTech over the past few months. Many new prospects will come with this acquisition as well as new challenges. As managers the main objective will be to ensure integration of the 60 EnviroTech staff members and 3 operations specialists to the InterClean team over the next four months. This integration of InterClean and EnviroTech sales staff will happen simultaneously with the media blitz launch to broadcast InterClean’s new direction in service. Please keep in mind that with change comes concerns from employees, and it will be management’s responsibility to answer any question that these concerns may generate. It is important to recognize that Cascio (2006) stated that “managing change is an ongoing process whose objective is to enhance the ability of an organization to anticipate and respond to developments in its external and internal environments and to enable employees at all levels to cope with the changes” (p. 6).
Management behavior plays a key role in productivity so it is imperative for all InterClean management to assist all employees in becoming comfortable with our new work environment. There are a few changes that will take place immediately, such as the expansion of the diverse work environment at InterClean. It is crucial to understand that a diverse workforce can provide benefits such as enhancement of InterClean’s competitiveness in the job market. If properly managed diversity can provide a supportive work environment with employees who will value the advantages of individual differences, and will promote new ways of problem-solving, different perspectives, experiences, and the ability to overcome challenges. The best practices for working in a diverse work environment include leading by example, learning about InterClean’s diverse workforce and encouraging your employees to learn more about each other’s...