Management Roles and Goals Paper
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Management Roles and Goals Paper
Monique Dillon Johnson
OPS/HC 571 Health Care Operations Management
February 21st, 2011
Christopher Kelley
Healthcare Operations Management
Healthcare Operations Management is a principle that includes the responsibility of overseeing, designing and redesigning, health care operations in the production of goods and services. This type of management involves ensuring the responsibility of integrating scientific principles of management to determine the most effective methods to support patient care delivery (Langabeer, 2008). Healthcare operations management tends to be a complicated method because the service and products rendered to patients are intangible, which requires the output to be based on employee empowerment as well as technical enhancements, supply chain management, and high levels of patient care services. The operations management has many roles and goals to accomplish to address the issues of cost quality, productivity, processing, and technology enhancements.
Roles of Operations Management
The role for Healthcare Operations Management is to turn organizational assets into profitable goods and services. Operations management is responsible for planning, developing, monitoring, and controlling all assets to deliver quality patient care. "The nature, scope, characteristics and customer focus of today's market are forcing modern organizations regardless of their product/ service offerings to operate as open, operational, strategic systems" (Miller, 2006, p. 540). This change in the health care market requires operations management roles to be guided by a new business model that focuses on the importance of innovation and an information technology that can acquire and share knowledge at lightning speed in an ever-changing market under extremely competitive pressures. The operations management role must include an extensive focus on " workflow, physical layout, capacity
design, physical network...
Monique Dillon Johnson
OPS/HC 571 Health Care Operations Management
February 21st, 2011
Christopher Kelley
Healthcare Operations Management
Healthcare Operations Management is a principle that includes the responsibility of overseeing, designing and redesigning, health care operations in the production of goods and services. This type of management involves ensuring the responsibility of integrating scientific principles of management to determine the most effective methods to support patient care delivery (Langabeer, 2008). Healthcare operations management tends to be a complicated method because the service and products rendered to patients are intangible, which requires the output to be based on employee empowerment as well as technical enhancements, supply chain management, and high levels of patient care services. The operations management has many roles and goals to accomplish to address the issues of cost quality, productivity, processing, and technology enhancements.
Roles of Operations Management
The role for Healthcare Operations Management is to turn organizational assets into profitable goods and services. Operations management is responsible for planning, developing, monitoring, and controlling all assets to deliver quality patient care. "The nature, scope, characteristics and customer focus of today's market are forcing modern organizations regardless of their product/ service offerings to operate as open, operational, strategic systems" (Miller, 2006, p. 540). This change in the health care market requires operations management roles to be guided by a new business model that focuses on the importance of innovation and an information technology that can acquire and share knowledge at lightning speed in an ever-changing market under extremely competitive pressures. The operations management role must include an extensive focus on " workflow, physical layout, capacity
design, physical network...