Managing Comunication
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MODULE HANDBOOK BTEC Level 5 HN Diploma in Business (QCF) Module: Management Unit 16: Managing Communications, Knowledge and Information
Programme Name: BTEC Level 5 HN Diploma in Business (QCF) Unit code: Lecturer: L/601/0950 Davis Soloman davis.soloman@gmail.com
Lecture Duration: 3 Hours (per session)
Assignment Deadline Date: 08 December 2014 Unit aim: The aim of this unit is to show how communications, knowledge and information can be improved within an organisation including making better use of IT systems.
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CONTENTS
1. 2. 3. 4. 5. 6. 7. 8. 9. UNIT ABSTACT LECTURE SEQUENCE ASSIGNMENT TASKS ASSESSMENT PLAN GENERAL GUIDANCE SUMMARY OF GRADING RECOMMENDED RESOURCES PLAGIARISM/COLLISION HARVARD REFERANCE SYSTEM
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3 4 9 12 11 16 17 17 19 21 22
10. METHODS OF WORKING 11. ASSIGNMENT CHECKLIST
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Unit 16: Managing Communications, Knowledge and Information Credit value: 15 credits UNIT ABSTRACT
This unit recognises that communications do not automatically take place effectively in organisations and that both information and work-based knowledge is often insufficient when decisions are made. Learners will look at how managers can improve the planning of their communications processes as well as their communication skills. Learners will understand why managers need to adopt a more inclusive approach to stakeholders affected by the decisions they make and why they need to network on a more structured basis. The unit also looks at how managers can make the information and knowledge they gain accessible to other parts of the organisation. The unit is designed to develop learner understanding of the interaction between communications, knowledge and information. It also covers how IT systems can be used as a management tool for collecting, storing, disseminating and providing access to knowledge and information. ! Learning outcomes On successful completion of this unit a learner will: 1. Understand how to assess information and knowledge needs...
Programme Name: BTEC Level 5 HN Diploma in Business (QCF) Unit code: Lecturer: L/601/0950 Davis Soloman davis.soloman@gmail.com
Lecture Duration: 3 Hours (per session)
Assignment Deadline Date: 08 December 2014 Unit aim: The aim of this unit is to show how communications, knowledge and information can be improved within an organisation including making better use of IT systems.
1
CONTENTS
1. 2. 3. 4. 5. 6. 7. 8. 9. UNIT ABSTACT LECTURE SEQUENCE ASSIGNMENT TASKS ASSESSMENT PLAN GENERAL GUIDANCE SUMMARY OF GRADING RECOMMENDED RESOURCES PLAGIARISM/COLLISION HARVARD REFERANCE SYSTEM
Page
3 4 9 12 11 16 17 17 19 21 22
10. METHODS OF WORKING 11. ASSIGNMENT CHECKLIST
2
Unit 16: Managing Communications, Knowledge and Information Credit value: 15 credits UNIT ABSTRACT
This unit recognises that communications do not automatically take place effectively in organisations and that both information and work-based knowledge is often insufficient when decisions are made. Learners will look at how managers can improve the planning of their communications processes as well as their communication skills. Learners will understand why managers need to adopt a more inclusive approach to stakeholders affected by the decisions they make and why they need to network on a more structured basis. The unit also looks at how managers can make the information and knowledge they gain accessible to other parts of the organisation. The unit is designed to develop learner understanding of the interaction between communications, knowledge and information. It also covers how IT systems can be used as a management tool for collecting, storing, disseminating and providing access to knowledge and information. ! Learning outcomes On successful completion of this unit a learner will: 1. Understand how to assess information and knowledge needs...