Dr. Jacob Cherian
(M.Com., M.S.W., M.Phil., Ph.D.)
MARKETING DEPARTMENT,
COLLEGE OF BUSINESS ADMINISTRATION,
ABU DHABI UNIVERSITY,
UAE
Table of Content
Methodology ……………………………………………………….….. 3
History of Mercedes ……………………………………………….……. 4
Business description ……………………………………………….…….4
Background ……………………………………………………….…….. 5
Position and purpose …. ………………………………………….……..5
Vision ……………………………………………………………..……...6
Mission………………………………………………………………...….6
Mercedes Benz commercial vehicles department ………………………6
Position withing DCME ……………………………………………….... 6
Contribution to DCME …………………………………………………...6
Product or services ……………………………………………………….7
Customers ……………………………………………………………...... 8
Marketing plan …………………………………………………………...8
Objective fulfillment ………………………………………………….. .10
Advertising …………………………………………………………….. 11
Media …………………………………………………………………….11
Pricing and profitability ……………………………………………….. 12
System evaluation (SWOT analysis) ……………………………….…. 12
Competition factors ……………………………………………………. 17
Business analysis ……………………………………………………… 18
Marketing four Ps …………………………………………………….. …20
Overall focus area of company’s problem……………………………. 22
Conclusion and recommendations …………………………………......23
References ……………………………………………………………… 24
METHODOLOGY
Primary Sources:
Survey among target population through:
Questionnaire through mail & fax
Questionnaire Mercedes Benz customers
Discussion with all employees of Mercedes Benz Companey
Secondary Sources:
• Sales Record
• Subscription Record
• Profit and loss Account
• Balance sheets and other financial statements
• Salesmen’s Record
• International Agencies sources
• Private Sources
History of Mercedes:
Mercedes is famous Germany brand provides Luxury European classy cars to their customers. Mercedes is the second famous brand in the world after...