Monitor the Effectiveness of Communication Systems and Practices
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- Category: English
- Date Submitted: 05/11/2016 12:19 PM
- Pages: 2
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Mary Odusanya
164 Fitzstephen Road, Dagenham, RM8 2YJ | 07950416082 | oomolaramary@yahoo.com
PERSONAL PROFILE
A well organised and efficient individual, adaptable with a flexible attitude and a cheerful personality. Able to work in a challenging and fast paced environment confidently remaining calm and professional at all times, with a flexible ‘can do approach’ to all tasks undertaken. Committed to doing any job well in an efficient and methodical manner. Sensitive to the needs of others and has patience and maturity when interacting with people. Although confident in skills and abilities, is always willing to undertake any training as necessary to improve and enhance current skills and knowledge. A problem solver with ability to adapt well to new situations and to work as an effective team.
SKILLS AND ABILITIES
* Excellent spoken and written communication skills
* Honest, reliable and good timekeeper
* Capable of handling confidential information responsibly
* Ability to follow safety and security procedures confidently
* Full clean UK driving licence
WORK EXPERIENCE
Counter Assistant: Corner Coffee House January 2015 – Present
* Prepare the Coffee Shop in readiness for opening hours
* Ensure service and seating areas are cleared and cleaned before close
* Ensure high levels of safety and hygiene are maintained in the shop
* Store, prepare and maintain drinks ingredients when necessary
* Collect glasses and cups from the seating area and clean ready for further use
* Use effective customer care skills to ensure the wellbeing of customers at all times
* Take cash and give out change and receipts
* Report to shop manager discrepancies/issues that could affect the running of shop
* Assist customers with their food and drink choices, answering any questions
* Engage with new customers to welcome them and encourage them to return
* Ensure the coffee machine and...
164 Fitzstephen Road, Dagenham, RM8 2YJ | 07950416082 | oomolaramary@yahoo.com
PERSONAL PROFILE
A well organised and efficient individual, adaptable with a flexible attitude and a cheerful personality. Able to work in a challenging and fast paced environment confidently remaining calm and professional at all times, with a flexible ‘can do approach’ to all tasks undertaken. Committed to doing any job well in an efficient and methodical manner. Sensitive to the needs of others and has patience and maturity when interacting with people. Although confident in skills and abilities, is always willing to undertake any training as necessary to improve and enhance current skills and knowledge. A problem solver with ability to adapt well to new situations and to work as an effective team.
SKILLS AND ABILITIES
* Excellent spoken and written communication skills
* Honest, reliable and good timekeeper
* Capable of handling confidential information responsibly
* Ability to follow safety and security procedures confidently
* Full clean UK driving licence
WORK EXPERIENCE
Counter Assistant: Corner Coffee House January 2015 – Present
* Prepare the Coffee Shop in readiness for opening hours
* Ensure service and seating areas are cleared and cleaned before close
* Ensure high levels of safety and hygiene are maintained in the shop
* Store, prepare and maintain drinks ingredients when necessary
* Collect glasses and cups from the seating area and clean ready for further use
* Use effective customer care skills to ensure the wellbeing of customers at all times
* Take cash and give out change and receipts
* Report to shop manager discrepancies/issues that could affect the running of shop
* Assist customers with their food and drink choices, answering any questions
* Engage with new customers to welcome them and encourage them to return
* Ensure the coffee machine and...