Operations and Technology Management

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UNIVERSITI UTARA MALAYSIA
COLLEGE OF BUSINESS



  COURSE CODE   : BJMP 5023

  COURSE NAME   :   OPERATIONS AND TECHNOLOGY MANAGEMENT



  1. COURSE SYNOPSIS

      Focuses on the design of operating systems, business processes, quality management, operations planning and supply chain management. The course relates the contemporary issues in operations and technology. Several tools are introduced for systematically identifying the issues and problem in various industrial context, thus to assist with the decision making and problem solving.




  2. COURSE OBJECTIVES

      Upon completion of this course, students will be able to:


        1. Discuss the scope of operations management.

        2. Analyse the product and services managing and designing.

        3. Elaborate the planning for quality and managing business processes.

        4. Discuss the technology, inventory management and JIT system.

        5. Detailed out the supply chain management and practical applications.

        6. Explore the overall best practices and world class operations and technology management to get sustainable competitive advantages.



  3. REFERENCES

      REFERENCES AND OTHER MATERIALS:


      Recommended texts


      Meredith, J.R., and Shafer, S.M. (2001), Operations Management for MBAs, 2nd ed.   Wiley, New Jersey.


      Raturi A.S., and Evans J.R. (2005), Principles of Operations Management, 1st ed. Thomson, Ohio.

      Reference texts


      Russell, R.S., and Taylor, B.W (2003), Operations Management, 4th ed. Prentice Hall, New Jersey.

      Krajewski, L.J., and Ritzman, L.P. (2003). Operations Management: Strategy and Analysis, 6th ed. Prentice Hall, New Jersey.

      Nigel Slack, Stuart Chambers & Robert Johnston. (2001). Operations Management, 3rd ed., Prentice Hall, London.

      Heizer, J., and Render, B. (2004). Operations Management. 7th Ed, Prentice Hall, New Jersey....