Process Improvement Plan
Danitza Santini-Vazquez
OPS/571
October 26, 2010
Dr. Alex Kadrie
During the last week of this class, this author created a flowchart to observe the flow of work through the process. The steps revealed practical information needed to initiate and successfully carry out process improvements activities. We collected the data to determine a more effective way to manage the time and analyzed the complexity of appealing medical claims. The purpose of the flowchart was to obtain an accurate picture of the functional process of appeals and expand capacity and productivity in the workplace. The process improvement plan can be used to explore the procedures of the appeal department in the medical billing business. Unfortunately not all businesses are geared to follow the steps to improve their capacity. This document discloses the terms and benefits of process improvement plan.
A process is any part of an organization that takes inputs and transforms them into outputs that, it is hoped, are of greater value to the organization than the original inputs” (Chase, Jacob & Aquilano, 2006). The process defines the factors that we need to consider to produce an output which in many cases could be a service. The processes is key essential in the workplace for instance, processes can determine the cost and time of the materials, the costs associated with the preparation of one service and the time on what we offered the service. Process analysis at job reinforces the accuracy of the tasks.
The purpose of this document is to establish process improvement goals, assigning responsibility, planning the actions to achieve the best accurate claim, allocating the resources to submit the correct information, and actively monitoring and facilitating successful performance against the plans. The task that we intend to improve and performed daily is; the reconsiderations and appeals to the insurance as a method to collect money from policies or insurance...