Ops 571 Week One
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Design a Flowchart for a Process
Marie Whitney Harding
Operations Management 571
August 29, 2011
Professor Michael Marticek
Design a Flowchart of a Process
A process within an organization is a series of related transactions the flows logically and takes inputs and transforms them into outputs. If the series are a true process, the outputs will have a greater value than the original inputs.
My 14-year old son and I are both night people. We like to stay up late at night and sleep late in the morning. However, this interferes with work and school. I have identified a process and designed a flowchart to review driving my son to school in the morning. The flowchart will help to identify the time it takes to for him to wake up, shower, dress, and drive him to school. It will help to identify the bottleneck in the process and the areas to improve.
Factors Affecting Process Design Decisions
Many factors can affect a process design decision. Demand, flexibility, degree of automation, quality level or customer contact are factors that operations managers may need to consider when designing a process. Items that can affect driving my son to school on time are:
* School traffic
* Weather
* Do I need have cash for lunch?
* Do I need to put gas in the car?
* Is he going to eat breakfast at home?
Currently the alarm is set for 5:30 and school starts for him at 7:26. Steps in the process may affect the amount of time the process takes is:
* Taking too long getting up.
* Taking too long in the shower.
* Not making sure he had clean clothes to wear.
Identified Metric
The metric of choice to evaluate the process is time. Cycle time is defined as the average time between completions of successive units in a repetitive process. The metric will allow the measurement of the process of driving my son to school by collecting data on how much time it takes in the morning to get him ready.
Week 1, Tuesday: 1 hour, 35 minutes...
Marie Whitney Harding
Operations Management 571
August 29, 2011
Professor Michael Marticek
Design a Flowchart of a Process
A process within an organization is a series of related transactions the flows logically and takes inputs and transforms them into outputs. If the series are a true process, the outputs will have a greater value than the original inputs.
My 14-year old son and I are both night people. We like to stay up late at night and sleep late in the morning. However, this interferes with work and school. I have identified a process and designed a flowchart to review driving my son to school in the morning. The flowchart will help to identify the time it takes to for him to wake up, shower, dress, and drive him to school. It will help to identify the bottleneck in the process and the areas to improve.
Factors Affecting Process Design Decisions
Many factors can affect a process design decision. Demand, flexibility, degree of automation, quality level or customer contact are factors that operations managers may need to consider when designing a process. Items that can affect driving my son to school on time are:
* School traffic
* Weather
* Do I need have cash for lunch?
* Do I need to put gas in the car?
* Is he going to eat breakfast at home?
Currently the alarm is set for 5:30 and school starts for him at 7:26. Steps in the process may affect the amount of time the process takes is:
* Taking too long getting up.
* Taking too long in the shower.
* Not making sure he had clean clothes to wear.
Identified Metric
The metric of choice to evaluate the process is time. Cycle time is defined as the average time between completions of successive units in a repetitive process. The metric will allow the measurement of the process of driving my son to school by collecting data on how much time it takes in the morning to get him ready.
Week 1, Tuesday: 1 hour, 35 minutes...