Introduction
Bradley Stonefield of Landslide Limousines obtains Atwood and Allen Consulting to perform a performance management strategy for his first class limousine service in Austin, Texas (University of Phoenix, 2014). Training costs for his employees concerns Bradley. With the first annual revenue of -$50,000, annual revenue growth will be negative five percent. Annual turnover will be about 10 percent. A team engages in a performance management strategy taking into account needs assessment, training methods and training evaluation.
Needs Assessment
A needs assessment estimates deficiencies among employees (Royse, Badger & Staton-Tindall, 2009). Need assessments perform three functions. It determines a method of estimating a deficiency. An effort determines the needs. Activities resolve Inefficiencies among employees. There are five steps within the needs assessment; business analysis, demographic analysis, individual analysis, operation analysis and environmental analysis. Internal and external factors influence need assessments.
Organization Analysis
The organization analysis identifies the strategic direction of a business through training activities and resources (Cascio, 2013). The goal of the business is to create a culture by providing outstanding customer service through meaningful skills and training activities. Culture consists of four element; patterns, teachings, perceptions and coping solutions that organizations practice (Schein, 1990). Landslide Limousine maintains its organizational culture through shared behavior, values and expectations exemplified by its diverse employee population reflective of the city of Austin (Cascio, 2013).
Training, supporting the strategic direction of the business, is customer service oriented, enhancive to office operations and communication, and driving skills. Regulations, such as American Disabilities Act 1990 (Cascio, 2013), dictate minimal training concerns for the company. Technology and communications...