Organizational Behaviour

PERSONALITY:
Important for Screening, Selection, Succession Planning, Career Planning, Team building Management Development
Personality Determinants – Heredity
Tests:
1) Myers-Briggs Type Indicator
i) Extraverted vs. Introverted
ii) Sensing vs. Intuitive
iii) Thinking vs. Feeling
iv) Judging vs. Perceiving

2) Big Five Personality Model
i) Extraversion
ii) Agreeableness
iii) Conscientiousness
iv) Emotional stability
v) Openness to experience

Traits:
• Core Self Evalutation
• Self-monitoring
• Type A/ Type B Personality
• Proactive Personality

VALUES:
• Rokeach Value Survey – Milton Rokeach
- Terminal values
- Instrumental values

Generational Values:
• Temporary Work Cohorts:
- Veterans (1950s-1960s)
- Boomers (1965-1985)
- Xers (1985-2000)
- Nexters (2000 to present)

Person-Job Fit:
• Holland’s Typology of Personality & Congruent Occupations
- Realistic
- Investigative
- Social
- Conventional
- Enterprising
- Artistic

Person-Organisation Fit:
• Hofstede’s Framework for Assessing Cultures
- Power distance
- Individualism and Dualism
- Masculinity vs. Femininity
- Uncertainty avoidance
- Long term vs. Short term

PERCEPTION & INDIVIDUAL DECISION MAKING
• Factors:
- Perceiver
- Target
- Situation

• Attrition Theory
• Internally/Externally caused behaviour
• 3 factors:
i) Distinctiveness
ii) Consensus
iii) Consistency

• Shortcuts in Judging:
- Selective Perception
- Halo Effect
- Contrast Effects
- Stereotyping

• Decision Making: (pg 44)
- Rational Decision Making – bounded rationality
- Intuitive Decision Making

• Errors & Biases in Decision Making: (pg 46)
- Overconfidence Bias
- Anchoring Bias
- Confirmation Bias
- Availability Bias
- Representative Bias
- Escalation of Commitment
- Randomness Error
- Winner’s Curse
- Hindsight Bias

• Organisational Constraints to Decision Making: (pg 48)
- Performance Evaluation
- Reward System
- Formal Regulations
- System-Imposed...