Organizational Commitment and Job Satisfaction
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Organizational commitment and job satisfaction as predictors of attitudes toward organizational change in a non-western setting
College of Business and Economics, United Arab Emirates University, Al-Ain, United Arab Emirates
Keywords Organizational change, Commitment, Job satisfaction, United Arab Emirates, Multi-cultural society Abstract This study investigates the role of various dimensions of organizational commitment and job satisfaction in predicting various attitudes toward organizational change in a nonwestern work setting. The study uses a sample of 474 employees in 30 organizations in the United Arab Emirates. Path analysis results reveal that employees' affective and behavioral tendency attitudes toward organizational change increase with the increase in affective commitment, and that continuance commitment (low perceived alternatives) directly and negatively influences cognitive attitudes toward change. Results further show that affective commitment mediates the influences of satisfaction with working conditions, pay, supervision and security on both affective and behavioral tendency attitudes toward change. Continuance commitment (low perceived alternatives) mediates the influences of satisfaction with pay on cognitive attitudes toward change. Satisfaction with various facets of the job directly and positively influences different dimensions of organizational commitment. Implications, limitations and lines of future research are discussed.
Organizational commitment and job satisfaction 567
Received July 1998 Revised/Accepted February 1999
Darwish A. Yousef
Introduction Change has become a source of frustration for today's organizations. Management within organizations is experiencing numerous internal as well as external pressures for organizational change. Such pressures include government laws and regulations, production and process technology, political and social events, and internationalization of business (Pfeffer, 1994). Caplow (1983)...
College of Business and Economics, United Arab Emirates University, Al-Ain, United Arab Emirates
Keywords Organizational change, Commitment, Job satisfaction, United Arab Emirates, Multi-cultural society Abstract This study investigates the role of various dimensions of organizational commitment and job satisfaction in predicting various attitudes toward organizational change in a nonwestern work setting. The study uses a sample of 474 employees in 30 organizations in the United Arab Emirates. Path analysis results reveal that employees' affective and behavioral tendency attitudes toward organizational change increase with the increase in affective commitment, and that continuance commitment (low perceived alternatives) directly and negatively influences cognitive attitudes toward change. Results further show that affective commitment mediates the influences of satisfaction with working conditions, pay, supervision and security on both affective and behavioral tendency attitudes toward change. Continuance commitment (low perceived alternatives) mediates the influences of satisfaction with pay on cognitive attitudes toward change. Satisfaction with various facets of the job directly and positively influences different dimensions of organizational commitment. Implications, limitations and lines of future research are discussed.
Organizational commitment and job satisfaction 567
Received July 1998 Revised/Accepted February 1999
Darwish A. Yousef
Introduction Change has become a source of frustration for today's organizations. Management within organizations is experiencing numerous internal as well as external pressures for organizational change. Such pressures include government laws and regulations, production and process technology, political and social events, and internationalization of business (Pfeffer, 1994). Caplow (1983)...