Principles of Communication in Social Care Settings
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- Date Submitted: 01/23/2015 02:34 AM
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Title | Principles of communication in adult social care settings |
Ref | 21 |
Level | 2 |
Credit value | 2 |
Learning outcomesThe learner will: | Assessment criteriaThe learner can: |
1. Understand why communication is important in adult social care settings | 1.1 Identify different reasons why people communicate1.2 Explain how effective communication affects all aspects of working in adult social care settings1.3 Explain why it is important to observe an individual’s reactions when communicating with them |
2. Understand how to meet the communication and language needs, wishes and preferences of an individual | 2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences2.2 Describe a range of communication methods |
3. Understand how to reduce barriers to communication | 3.1 Identify barriers to communication3.2 Describe ways to reduce barriers to communication 3.3 Describe ways to check that communication has been understood 3.4 Identify sources of information and support or services to enable more effective communication |
4. Understand confidentiality in adult social care settings | 4.1 Define the term “confidentiality”4.2 Describe ways to maintain confidentiality in day to day communication4.3 Describe situations where information normally considered to be confidential might need to be shared with agreed others4.4 Explain how and when to seek advice about confidentiality |
Additional information about the unit |
Unit purpose and aim(s) | The unit introduces the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication.This unit is aimed at those who are interested in, or new to, working in social care settings with adults. |
Unit expiry date | |
Details of the relationship between the unit and relevant national occupational standards or other...
Ref | 21 |
Level | 2 |
Credit value | 2 |
Learning outcomesThe learner will: | Assessment criteriaThe learner can: |
1. Understand why communication is important in adult social care settings | 1.1 Identify different reasons why people communicate1.2 Explain how effective communication affects all aspects of working in adult social care settings1.3 Explain why it is important to observe an individual’s reactions when communicating with them |
2. Understand how to meet the communication and language needs, wishes and preferences of an individual | 2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences2.2 Describe a range of communication methods |
3. Understand how to reduce barriers to communication | 3.1 Identify barriers to communication3.2 Describe ways to reduce barriers to communication 3.3 Describe ways to check that communication has been understood 3.4 Identify sources of information and support or services to enable more effective communication |
4. Understand confidentiality in adult social care settings | 4.1 Define the term “confidentiality”4.2 Describe ways to maintain confidentiality in day to day communication4.3 Describe situations where information normally considered to be confidential might need to be shared with agreed others4.4 Explain how and when to seek advice about confidentiality |
Additional information about the unit |
Unit purpose and aim(s) | The unit introduces the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication.This unit is aimed at those who are interested in, or new to, working in social care settings with adults. |
Unit expiry date | |
Details of the relationship between the unit and relevant national occupational standards or other...