PWCS 25: Understand the role of the social care worker
1. Understand working relationships in social care settings.
1.1. Explain how a working relationship is different rom a personal relationship
In a working relationship you are in an environment where you work alongside others. you must all agree to work following agreed codes of conduct and follow policies and procedures set out by the care setting. In your signed contract of employment you have set roles and responsibilities you must follow and take seriously. Working relationships do not involve emotional attachments, you may not like everyone you work with but your personal opinions need to be put aside to make sure the individuals you look after get the highest standard of care they deserve.
personal relationships are formed through peoples shared likes and dislikes, you choose to spend time with these people on a regular basis, while being able to openly voice your opinions, thoughts and feelings.
1.2. Describe different working relationships in social care settings.
There are lots of different working relationships within the social care setting, due to the different roles each individual may have. The working relationships will differ from colleagues, manager, senior staff, doctors, nurses, TVN (Tissue viability nurse), CQC and any other public workers you may have to deal with. You also have a working relationship with the individuals in your care, their family and friends. Although you must remain professional, each relationship differs , some are more formal than others. For example: the working relationship you may have with colleagues will be more relaxed compared to the more formal and professional relationship you must adhere to when dealing with doctor, nurses, dentists, social workers etc.
2. Understand the important of working in ways that are agreed with the employer.
2.1. Describe why it is important to adhere to the agreed scope of the job role.