Abstract
Risk and Quality management help a health care organization provide quality of care and assure the organization is following policies and procedures properly, while reducing or minimizing risks for its patients, stakeholders, shareholders, and itself (Carroll, 2009). As the consultant of Pfizer pharmaceutical company, I have been asked help assess their current status and define a future plan to help them provide quality health care.
Describe Pfizer
Pfizer is a pharmaceutical company that was founded in 1849 by cousins Charles Pfizer and Charles Erhart (Pfizer, 2013). Pfizer is dedicated to continuous research, development, and finding innovative ways to prevent and improve health and wellbeing for the world (Pfizer, 2013). Penicillin, citric acid that is found in famous drinks like “Coca-Cola and Dr. Pepper”, and tartaric acid and cream of tartar, which are vital to the food and chemical industries, to name a few, were invented and manufactured by Pfizer. Four years ago, Pfizer announced a diversified research and development platform named Pfizer Worldwide Research and Development, which supports excellence in small and large molecules, and vaccine research and development. With over 165 years of commended performance and continuous growth, Pfizer is the world’s fastest-growing major pharmaceutical company in the world (Pfizer, 2013).
Describe the purpose of risk and quality management in health care organizations in general and in Pfizer.
The purpose of risk and quality management in the health care industry is to reduce and minimize risks in an organization, regardless of the cause (Carroll, 2009), while effectively planning and executing a continuous flow of improvements to provide patient quality of care that meet or exceeds expectations (Sollecito & Johnson, 2013).
Pfizer integrates Risk and Quality management into one, calling it...