Understand The Role Of Supportive Relationships to Promote the Rights, Independence
and Wellbeing of Adults Using Health and Social Care Services.
Scenario; You are looking after two service users who are vulnerable adults. You are a care worker visiting them at home. One service user called Imran lives alone and his family live more than fifty miles away and only visit every few months. He has had a Cerebra vascular accident (CVA/ Stroke). He has limited speech and mobility.
One service user is Ellen she is a twenty six year old young woman who lives with her older brother. Ellen has Down’s Syndrome and her brother is her main carer and he deals with all her finances. He can be overpowering at times. You role is to build an effective relationship with both service users and safeguard them.
Dignity is about seeing the individual’s view and respecting their own personal space. With Imran, we would promote dignity by knocking on the door before entering his room, close the door whilst helping him to use the toilet or helping him to get changed. With Ellen, we could show dignity by listening to her concerns, by doing this, it ensures that the service users can trust the carer with any problems and trust them when it comes to upholding their dignity.
Equality is the state of being equal and treating others equally, especially in rights, opportunities and status. We can show equality by treating both of the service users equally and giving them the same opportunities as someone who isn’t disabled, by treating the service users equally, they will feel more included and it could possibly give them more confidence and self-esteem which would be useful if they have been abused and they’ll feel more inclined to report this abuse.
Respect is ‘due regard for the feelings, wishes, or rights of others’. For example, if the carer tried to belittle Imran or Ellen, it may frustrate them, so if the carer talks to them like any other person, this will show respect for the...