Today, technologies have become widespread that even simple tasks are resorted to be done with the aid of these powerful scientific inventions. Through the innovativeness and technical knowledge possessed by men, computers are making revolutionary changes in the way people live, play and work. The contribution of computers in the business fields has been undeniably strong and effective. To perform a complex and tedious work in a very effective manner could be attributed to a computer because of its usefulness like storing, retrieving, and clever of processing information. The microcomputer and development of various software are not just for scientific and engineering use as well as for business purposes made a significant impact on the computer industry. The demand for them grew rapidly when people realized that to make better decision or solve problem, it could be found at the tip of one’s fingers at the quickest time possible.
Without us noticing it, our world has been innovated by technology in all possible ways this millennium. People have been replaced by robots, tasks have been made easier by different software, and newly developed technologies have been updated even before it has been introduced to most of the world, and much more, faster than our imagination could catch. These innovations aim to better utilize the existing resources and maximize their uses to be able to bring out new or better products or results.
Computerization is synonymous to the word automation which is the act of implementing the control with equipment with advanced technology, which usually involves using electronic hardware. It also implies the replacement of human workers with machines. (FARL, 2012)
Different institutions have been seeking different form of innovations to their current system for better service to their customers since customer’s satisfaction should always be placed as first priority in whatever business. This strategy...